The claim

“Generative AI raises the productivity of less experienced workers more than that of experienced workers.”

Began as a single source, before casesByquadcryptKoinovera teamPublished 5 Oct 2026
Supports

Generative AI at Work

The evidence directly supports the claim by providing data from a study of customer support agents showing that generative AI significantly increases the productivity of novice and low-skilled workers while having minimal impact on experienced workers.[1]

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